You sweated blood in establishing your company. You invested so much time to build a successful business - why the hell would you entrust your business with someone?
I am not recommending you to completely let someone have the total control in running your business, but I am proposing you consider hiring a virtual assistant to help you with the customer service and some administrative tasks. Finding the right person to help you will definitely be a GAME CHANGER!
I know for sure, any entrepreneur shed buckets of sweat, tears and blood to build a successful business, not to mention nights of brainstorming and conceptualisation.
But here's why I think every business owners should hire a virtual assistant for customer service:
1. You can be more productive and use your time more wisely.
Answering all your clients' messages and inquiries as well as other administrative works are too laborious and time-wasting.
Hiring a virtual assistant can help you save a lot of time. You can avoid those repetitive and burdensome tasks. Instead, you have more time to focus on more high-level tasks.
2. You don’t have to be peppy if you don’t feel like it.
Come on. Who doesn’t get any bad days? Let’s admit it. It’s difficult to be nice and pleasant ALL. OF. THE. TIME.
Hey! We are just humans.
As a business owner, clients always expect you to be level-headed and professional. I’m telling you, faking it won’t help.
A virtual assistant can deal with this. Since they don’t take your business as personally (Don’t worry. They are taking your business seriously and they care about you too.), they won’t worry about it as much. They do it as part of their job. To respond politely and in a timely manner to support requests, inquiries and so on.
3. They can spot areas of opportunity.
When you’re too close to something, it’s easy to miss some tremendously easy changes that should be made. Low hanging fruit as you may call it.
Many people hire a coach for this one very reason. But not only a coach can recognise these areas of opportunity.
No. You don’t need to hire a high paying coach for your business.
But a savvy virtual assistant on the other hand? Someone that works INSIDE your business and is hearing what customers want and need firsthand. Someone who doesn’t only can identify trivial issues, but is intuitive enough to come up with a solution or strategy to solve it.
So what are you waiting for?
If you’ve been reading and nodding your head as you’ve made your way through this blog post, you probably need a KICKASS Virtual Assistant to man your customer service.
Here’s the thing, I happen to know A LOT of highly trained and qualified virtual assistants that would love to meet and work with you. Click here
when you are ready to extend your hand and be introduced.
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